Usability Testing That Reveals Real User Insights
What We Deliver
Real user behaviour insights
Identified usability issues
Actionable UX improvements
Performance and satisfaction feedback
Our Approach
User tasks design
Observation & feedback
Prioritized usability recommendations
When Usability Testing Is Right for You
You want to test real user behaviour
You need evidence - based UX decisions
Design issues slow down engagement
You want to improve conversion and satisfaction
Usability Testing — Why Real Users Change Everything
You might think you know how clients use your website. But experience shows — it's almost always different. Usability testing involves real people trying your website while we observe.
How Testing Works
Participant selection: We find 5-8 people matching your target audience.
Task design: Concrete tasks: "Find service pricing", "Sign up for consultation." We watch how people complete them.
Observation: We record screens and comments. See in real time where people hesitate, misclick, search for invisible buttons.
Analysis: We identify repeated problems. If 4 of 5 participants can't find the contact form — that's systemic.
Testing vs. Audit
Audit — expert evaluation based on UX principles. Faster, cheaper.
Testing — real users. Deeper, more accurate. Reveals what experts miss.
Ideally: audit first → improvements → testing to verify they work.
FAQ
How many participants needed?
5 participants reveal ~85% of problems. We typically work with 5-8 per target group.
How long does it take?
One session: 30-60 min. Total process: 2-3 weeks.
How much does testing cost?
From 800 EUR per round (5 participants). Price depends on recruitment complexity.
Also exploring UX audit or other services?
Let’s Improve Your User Experience
